• Orders may take 24 to 36 hours to process. Once your order has been processed, you will receive an email confirming your order has shipped
• Shipping fees and timing begin when you receive the shipping confirmation email
• Additional validation may be required for some orders and can delay delivery
• Signatures required for items over NGN800,000. Please note that for items NGN800,000 or under, a signature may still be required at the carrier's discretion.
• To track your order, visit your MyFizac account or shipping confirmation email

• Fee: NGN50000 for orders under NGN5000000 | Complimentary for orders NGN5000000 and above
• Delivery Timing: Orders placed between 12pm GMT on Sunday and 3pm GMT on Friday should arrive the following Saturday. If an order is placed after these times, it will be processed the following business day. Cutoff times may vary slightly depending on sourcing location.
• Exceptions:
  • Orders placed after the cutoff or on holidays will be processed the following business day
  • Some zip codes are not available for this service
  • Additional validation may be required for all orders and can delay delivery

     

• Fee: NGN50000 for orders under NGN5000000 | Complimentary for orders NGN5000000 and above
• Delivery Timing: Orders placed by 3pm GMT Monday - Friday or by 11am GMT Saturday should arrive the following business day. If an order is placed after these times, it will be processed the following business day. Cutoff times may vary slightly depending on sourcing location.
• Exceptions:
  • Orders placed after the cutoff, on Sundays, or holidays will be processed the following business day
  • Some zip codes are not available for this service
  • Additional validation may be required for all orders and can delay delivery

     

• This delivery option has less carbon emissions than Air Delivery (on average for LAGOS mainland shipments).
• Fee: Complimentary for all orders
• Delivery Timing: 1-5 business days from the time you receive the shipping confirmation email
• Exceptions:
  • If a Standard Delivery order is placed over the weekend, the earliest it will ship is Monday
  • Additional validation may be required for all orders and can delay delivery
  • LAGOS and ABUJA: Allow 5-7 business days from the time you receive the shipping confirmation email. For expedited delivery, we recommend you select Next Business Day Delivery

     

• Fee: Complimentary Standard Delivery
• Delivery Timing: Please allow up to 8 weeks for personalized calf leather sneakers and 14 weeks for personalized exotic leather sneakers for delivery from the time you receive the order confirmation email
• Exceptions: Next Business Day Delivery and Saturday Delivery are not available. Additional validation may be required for all orders and can delay delivery

   

Please allow an additional day of processing for all bottle engraving orders.

If you select Standard Delivery, your order should arrive in approximately 5-7 business days from the time you receive the shipping confirmation email. However, remote addresses may require additional delivery time. For expedited delivery, we recommend that you select Next Business Day Delivery.

Have your order delivered to the store of your choice within 1 business day, now available in select FIZAC GLOBAL stores.

• Fee: Complimentary for all orders
• Delivery Timing: Collect-in-Store orders placed by 12pm (GMT) Monday - Saturday, will be delivered to the store of your choice in 1 business day for in-stock items
• Exceptions: Collect-in-Store orders placed on Sunday will be processed the following business day. Additional validation may be required for all orders and can delay delivery

• Notification: You will receive an email when your order is ready to be collected from the store
• Collecting yourself, you need:
  1. Original method of payment, PayPal, or PAYSTACK Pay confirmation
  2. Government-issued photo identification
  3. Confirmation email
• Representative needs:
  1. Original method of payment, PayPal, or Paystack Pay confirmation
  2. Purchaser's government-issued photo identification
  3. Representative's government-issued photo identification
  4. Confirmation email
• Ready-to-Wear item: If you are picking up a Ready-to-Wear item, please note that not all Fizac Global locations offer fitting rooms and alterations. Please check our STORE LOCATOR for a list of stores that sell Ready-to-Wear.
• If you do not collect your order: Your order will be available in-store for 14 days. If not collected, it will be sent back and your original method of payment will be refunded, except personalized items, My FG World Tour, hot stamped products, personalized sneakers, engraved products, and Made-to-Order items.

   

Signature required. Please note that for items NGN800000 or under, packages may be left without a signature at the carrier’s discretion.

The above processing and delivery costs are for merchandise pictured and described on Fizacglobal.com; costs are calculated according to the total cost of the merchandise in your order. All prices reflect U.S. and NIGERIA currency. All orders are shipped by SPEEDAF, GIG LOGISTICS or FedEx.